Springfield landlords are always looking for digital rental solutions to make their property management duties lighter. If you've been thinking of investing in a tenant portal, you're onto something remarkable!
In today's digital age, technology is revolutionizing how we do many things. Rental property management is no different. A tenant portal is one of the best applications of property rental technology.
This article delves into the workings of a tenant portal and how it will simplify life for both you and your tenants.
Ease of Rent Payment and Collection
Checks, money orders, and cash are still the primary methods of rent payment, but they present some challenges to landlords. If you're collecting in cash, for instance, it means you have to make physical contact with the tenant. Checks and money orders need to be authenticated, which takes some time.
You can do away with all the inconvenience by accepting digital rent payments through your portal. With a few clicks, tenants can wire their rental money into your account from anywhere in the world. A tenant portal with integrated payment processing makes this a breeze, and can even automate this payment.
Access to Information
Open and transparent communication is a cornerstone of successful landlord-tenant relationships. As a landlord, you have to provide an enabling environment for efficient communication.
Maintaining a dedicated phone number or email address where tenants can reach you quickly is a good start, but you can take communication to the next level with the help of a tenant portal.
On this platform, which can be a mobile application or a feature on your rental property website, tenants can create user accounts, gaining access to a feature that enables them to send information, file complaints, or raise maintenance/repair requests at any time.
Similarly, you can also post information/updates on a notice board that all tenants can access. You'll save yourself time since you don't have to contact each tenant individually unless it's a confidential matter.
New Tenant Onboarding
Once you have accepted a rental application, the tenant will need to sign the rental agreement and complete other onboarding processes.
Thankfully, online property management tools like a tenant portal make it easier to onboard new tenants. They can find the rental agreement there, as well as other documents that the new tenant might need as they begin their tenancy. If there are instructions, such as how to operate certain appliances in the rental, you can have them readily accessible on the portal.
In effect, you can fully digitize the tenant onboarding process, saving you time and money in the process. You can also extend the same treatment to things like lease renewals.
Reap Tenant Portal Benefits
A tenant portal delivers several benefits that will make your life as a landlord much easier. Not only that, it'll also introduce convenience and greater satisfaction to your tenants.
Do you know what else can deliver such benefits? Hiring a full-service property management company. At Hunter Property Management, we have the technology, the processes, and the people to deliver excellent services to our clients in Springfield, MO.
Contact us to enjoy unapparelled property management services.
